Akademi Customer Relationship Management Solution for Insurance helps insurers build marketing, sales, and service programs that add revenue and lower costs. It combines analytics with automated processing to optimize the customer experience in all distribution channels.
Akademi is targeting to plan effective marketing strategies based on a true understanding of customer needs and align those strategies with your larger business goals. Segmentation tools help you design a personalized array of products and services.
Akademi Solution built on SAP CRM for Insurance helps insurers achieve differentiation in an increasingly fickle market by automating, integrating, and enhancing customer-facing business processes.
Key Features:
• Marketing – Measure the impact of your campaigns in real time and make midcourse adjustments
• Sales and Distribution – Use dedicated agent portals based on mobile technology to empower your sales force
• Customer Service – Enable your service agents to solve customer problems with easier access to relevant information and processes
Akademi Customer Management System version 1.0 runs on Oracle Database 11g R2.
